Flora Queen Website Review & Ratings + Flora Queen Coupons
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Flora Queen Website Review & Ratings + Flora Queen Coupons

Flora Queen: Products & Services

Make your wife or girlfriend feel like a queen on Valentine's Day or on her birthday by giving her the most beautiful bouquet of flowers there is. Flora Queen is here for this. If you’re looking for elegant flower arrangements for any occasion, the company will deliver wherever you may be. Take a look at the flower products that they offer. 

Occasions

Flowers

Plants

Flora Queen: Company Background

Flora Queen has been in the flower business for 8 years already. Their main office is located in Calle Frederic Mompou in Barcelona, Spain. They also have a Logistic Center in Hörstel. Flora Queen’s CEO is Alon who  has been an entrepreneur for over 20 years. Alejandro leads their IT department and Davide takes care of the Operations. For Finance, they have Manoli  and for marketing, Doro. 

Flora Queen: Customer Feedback & Reviews

Flora Queen received a 6.7 out of 10 in TrustPilot, basing on 84 customer reviews. The number of customers who gave them 5 stars is almost equal in number to those who gave them 1 star. Those who were satisfied said that the company was efficient, while those who were dissatisfied didn’t receive their orders.

"Thank you for delivering flowers to my daughter in Macedonia. It took only 15 hours from ordering from Sweden to delivery in Skopje and the quality was excellent, according to my daughter.

Will absolutely recommend you to anyone who wants quality and quick delivery." -- Bjarne Saure

"After being let down by several delivery companies I used Floraqueen for the second time. I usually like to give plenty of notice so that there are no unforseen problems but after being let down by the first florest I chose I gave just 12 hours notice to Floraqueen. The flowers were delivered just when I wanted to the address I wanted and placed exactly in the spot I requested. After dealing with so many companies that just could not get anything right it was pleasing to have my instructions followed exactly.
I will be using Floraqueen again.Jane" -- 
Campbell Russell

"i ordered for my mum birthday 85euros bounce of flower.
first they change the bounce because they run out of it, but it's still fine. after that the day of the birthday they didn't delivery but they just called my mum telling they were coming next day. still ok. next day no one delivery the flower. so I have been sending 5 emails every two days to be at least refund...no answer!" -- 
Luigi Maggio

Meanwhile, Flora Queen was rated 2.5 stars out of 5 in Reviewcentre.com, basing on 252 reviews. Their highest rated aspect is the quality of website. Other customers were very satisfied, saying that Flora Queen’s service was excellent while others were dismayed by their orders.

"I am Italian boy, and 3 days ago, I have booked a flouer for my girlfriend which is in Brasil, was for birthday celebration, and she got flouer in time, in perfect condition, and she was so happy for this. On beginning I was a little scared because I have readed same comment not so positive, but I believe that most of performance depend even from the store of destination city. In my case, I no have words, everything was perfect. Thanks guy. Read full review"

"I found them on google.i ordered lovely roses and bottle of red wine for my friend's birthday.i live in Cape Town/South Africa and she lives in Augsburg/Germany.i ordered my flowers only 2 day in advance.FloraQueen did deliver my order on time.Communication was just perfect.They did inform my delivery will be on time and they did what they promised for.i will use them again.thanks so much for great service.Read full review"

"Ordered tulips because they were the recepients favourite flowers; FloraQueen delivered some old leftovers flowers claiming they didnt have any tulips. The flowers had to be thrown away couple of hours after they were delivered because there bugs crawling in them nevermind the fact they were all dry and old. Customer service would not refund and kept calling me Mrs when Im a Mr.Read full review"

Flora Queen: Business Credibility & Trustworthiness

Although Flora Queen is not accredited by the Better Business Bureau (BBB), the brand is known worldwide in over 100 countries. It has been serving happy customers for 8 years already. Flora Queen products have also been featured in online deal websites like Groupon.co.uk. There are also a lot of Flora Queen coupons online. This simply signifies that many people are seeking for Flora Queen’s service.

Flora Queen: Website Popularity & Google Ranking

Flora Queen has a global Alexa Rank of 161,913. It ranks 16,699 in Spain, where the flower company is based. It has a total of 696 sites linking back to it. Almost 20% of its visitors are referred by search engines. Compete has no data for Flora Queen. The site has a Google Page Rank of 0.

Flora Queen: Social Media Presence

Flora Queen has social media buttons located on the left portion of the website’s footer. The company has an official Facebook Page where they post their lovely flower bouquets. Occasionally, fans post snapshots of the delivered products on their wall. The page has almost 1,500 likes.

Flora Queen also communicates to their customers through their twitter account. Others post queries about their orders and Flora Queen replies to them. They have 201 followers in there. Flora Queen has a blog since December 2010. You can read on Behind the Scenes stories and Flora Queen celebrations. The company also creates photostreams on Flickr.

Flora Queen: Website Security & Safety

Flora Queen can assure its customers online that interactions on their site, especially the paying part, is safe. See the proofs that this website is safe for browsing and online shopping:

  • Flora Queen’s Secure Online Payment System

Flora Queen uses GeoTrust’s Quick SSL. GeoTrust is in turn using a 128-bit SSL Certificates to encrypt that payment information of the online transactions in Flora Queen.

  • Google Diagnostics

According to Google Diagnostics, of the 4 pages of Flora Queen, none was identified http://photos.next.co.uk was identified as having potentially malicious software for the past 90 days. It is hosted on AS15395 (UK)

Flora Queen: Pricing & Packages

Flora Queen offers the freshest flowers in town. Choose from orchids, tulips, roses and lilies. You can also choose from a normal or premium flower arrangement. The price difference is usually 5€. Take a look at their sample pricing below.

Flora Queen Item

Price

Fairy Tale

69€

Elegance

39€

Pachira Aquatica

34€

Pink and White Tulips

29€

Exotic Orchid Surprise

29€

25 Pink Roses

64€

Flora Queen: Shipping Rates & Policies

Flora Queen offers International Flower Delivery to over 100 countries worldwide. Some of the countries include Pakistan, Finland, Egypt, Norway, Philippines, HongKong and Bulgaria. Go to this page to search for the complete list of deliverable countries. 

The precise delivery time is hard to guarantee. This depends on the schedule of Flora Queen’s delivery personnel. Most of the time, the company is able to promise morning and afternoon delivery. Morning deliveries are completed before 1:00 pm. Afternoon deliveries are completed after 1:00 pm. 

Flora Queen: Payment Methods Accepted

Flora Queen accepts all major credit cards. Debit cards are also accepted. However, with some banks, online transactions need to be requested. You should contact your bank if this is the case. Credit cards will be charged as soon as you have placed your order. Flora Queen assures its customers that their payment system is secure. 

Flora Queen: Returns, Refunds & Exchange Policy

If you are not satisfied with your order from Flora Queen, you should submit a claim to their customer support. Allowable time for this submission is only 2 days after you have received your order.  In your account, you’ll find the Customer Service Link where you could submit your claim. Be ready with the digital picture of your delivered order.  

Flora Queen: Product images & screenshots
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Comments (1)

UPDATE: Flora Queen now receives a rating of 7.2 out of 10 in TrustPilot. That is out of 3,012 Trustpilot reviews. 

Flora Queen Rating Summary
Customer Reviews
Flora Queen Average Rating:
(1 rating)
Flora Queen 1 out of 5 based on 1 ratings. 1 user reviews.
jewels lennox — 59 months ago
1.0 Star Rating: Not Recommended
“The worst florist in the world!”

Awful awful awful experience, paid 155 euro for delivery of flowers, they were not delivered, there is no phone number to contact and their customer service is disgusting to say the very least, I have been trying to communicate with the company since 8:07am this morning and its now 16.29hrs and nothing! This company does not care in the slightest about its customer! How unprofessional even the live chat the guy sends me a message containing \'hahahaha\' and yet they cannot tell me when the ... read more

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